Website Requirements for Hotels & B&Bs
Booking systems handle payment data. Google Maps shows your location. Guest WiFi might track visitors. Hotel websites face unique legal challenges.
Common issues for hotels & b&bs
Booking systems handle payment data
Direct bookings process credit card data. You need PCI certification and clear privacy information about payment processing.
Google Maps and booking widgets
Location maps and OTA booking widgets both load third-party tracking scripts that need cookie consent.
Property photos may be copyrighted
Professional room and property photos taken by hired photographers may have copyright restrictions on web use.
Withdrawal rights for direct bookings
EU consumer law gives customers a 14-day withdrawal right for online bookings, with specific exceptions for accommodation.
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Key issues
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Areas checked
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Guides
Real-world enforcement
Booking.com was fined €475,000 by the Dutch AP in 2021 for failing to report a data breach within 72 hours — over 4,000 customers had their personal data exposed. For smaller hotels, the most common enforcement action involves cookie consent violations: the AP has issued warnings to hospitality businesses whose websites set tracking cookies from booking widgets before visitors gave consent.
Official resources
We run the same complete check on every website. The guides below highlight which issues come up most often for each type of business.
Guides for hotels & b&bs
Hotel Website Accessibility: EAA Booking Rules
Hotel booking systems need to work for everyone. Here's how to make your hotel website accessible and meet EAA requirements.
Google Maps Embed and GDPR: The Compliance Problem
Embedding Google Maps sends visitor IP addresses and browsing data to Google without consent. Here are GDPR-compliant alternatives.
Cookie Banner Requirements 2026: What Actually Counts
Most cookie banners fail basic GDPR requirements. Here is what yours actually needs: reject buttons, no dark patterns, real consent.
GDPR Compliance Checklist for Belgian Businesses (2026)
35-point GDPR checklist for Belgian businesses. APD/GBA enforcement, Wet 30 juli 2018, KBO/BCE number, cookie consent rules, Brussels bilingual obligations.
EAA for Belgian SMBs: Website Rules from June 2025
Practical EAA guide for Belgian SMBs under the Wet van 5 november 2023. Microenterprise exemption, KBO/BCE number, WCAG 2.1 AA explained.
Website Security Checklist: 10 Things to Check Today
A practical security checklist for small business websites. 10 things you can check and fix today without technical expertise.
EAA Penalties in Belgium: Up to €200,000 (FOD Economie)
EAA penalties in Belgium reach €200,000 or 6% of turnover under FOD Economie / SPF Économie. Wet van 5 november 2023, Brussels bilingual rules.
Belgian Hotel Accessibility: Booking Flow Checklist
EAA compliance for Belgian hotel websites under Wet van 5 november 2023. Fix your date picker, room selector and payment form for WCAG 2.1 AA.
EAA Enforcement in Belgium: What FOD Economie Checks
EAA enforcement in Belgium runs through FOD Economie under Boek XIX WER. What the Economic Inspection checks, who is exempt and what fines cost.
Accessibility Statement: What It Is and How to Write One
An accessibility statement shows your commitment to an accessible website. Here is what to include and a template you can use.
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