Website Requirements for Hotels & B&Bs
Booking systems handle payment data. Google Maps shows your location. Guest WiFi might track visitors. Hotel websites face unique legal challenges.
Common issues for hotels & b&bs
Booking systems handle payment data
Direct bookings process credit card data. You need PCI certification and clear privacy information about payment processing.
Google Maps and booking widgets
Location maps and OTA booking widgets both load third-party tracking scripts that need cookie consent.
Property photos may be copyrighted
Professional room and property photos taken by hired photographers may have copyright restrictions on web use.
Withdrawal rights for direct bookings
EU consumer law gives customers a 14-day withdrawal right for online bookings, with specific exceptions for accommodation.
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Key issues
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Areas checked
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Guides
Real-world enforcement
Booking.com was fined €475,000 by the Dutch AP in 2021 for failing to report a data breach within 72 hours — over 4,000 customers had their personal data exposed. For smaller hotels, the most common enforcement action involves cookie consent violations: the AP has issued warnings to hospitality businesses whose websites set tracking cookies from booking widgets before visitors gave consent.
Official resources
We run the same complete check on every website. The guides below highlight which issues come up most often for each type of business.
Guides for hotels & b&bs
Hotel Website Accessibility: EAA Booking Rules
Hotel booking systems need to work for everyone. Here's how to make your hotel website accessible and meet EAA requirements.
Google Maps Embed and GDPR: The Compliance Problem
Embedding Google Maps sends visitor IP addresses and browsing data to Google without consent. Here are GDPR-compliant alternatives.
Cookie Banner Requirements Under EU Law (2026 Guide)
Cookie banner requirements in the EU 2026: reject equal to accept, no dark patterns, prior consent. EDPB Guidelines 05/2020 explained.
GDPR Compliance Checklist for Your Website (2026)
A practical GDPR checklist for small business websites. Check cookies, privacy policy, consent forms, and tracking scripts.
Does the European Accessibility Act Apply to Your Business?
The EAA became enforceable in June 2025. Find out if it applies to your business, what it requires and what happens if you don't comply.
Website Security Checklist: 10 Things to Check Today
A practical security checklist for small business websites. 10 things you can check and fix today without technical expertise.
GDPR for UK Hotel Websites: Booking Data, Loyalty and CCTV
UK GDPR for hotels in 2026. Hotel booking data, passport scans, dietary needs, loyalty programmes, CCTV and what the ICO checks on hospitality sites.
Do I Need a Cookie Banner? EU Decision Guide
Simple decision guide for EU businesses: when does your website actually need a cookie banner? Three questions to find out, with the legal basis explained.
Cookie Banner Rules in the UK: What the ICO Requires in 2026
Cookie banner rules in the UK: ICO requirements for accept/reject parity, no pre-ticked boxes, no cookie walls, plus PECR enforcement up to 2025.
PECR Cookie Rules UK: What the ICO Actually Enforces
PECR cookie rules UK: what Regulation 6 requires, how it differs from UK GDPR and what the ICO actually enforces on non-essential cookies.
Cookie consent in the UK: ICO rules your website must follow
Cookie consent rules for UK websites. PECR Regulation 6 requirements, ICO guidance, what 'strictly necessary' means and how to test your banner.
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