Website Requirements for Hotels & B&Bs
Booking systems handle payment data. Google Maps shows your location. Guest WiFi might track visitors. Hotel websites face unique legal challenges.
Common issues for hotels & b&bs
Booking systems handle payment data
Direct bookings process credit card data. You need PCI certification and clear privacy information about payment processing.
Google Maps and booking widgets
Location maps and OTA booking widgets both load third-party tracking scripts that need cookie consent.
Property photos may be copyrighted
Professional room and property photos taken by hired photographers may have copyright restrictions on web use.
Withdrawal rights for direct bookings
EU consumer law gives customers a 14-day withdrawal right for online bookings, with specific exceptions for accommodation.
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Key issues
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Areas checked
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Guides
Real-world enforcement
Booking.com was fined €475,000 by the Dutch AP in 2021 for failing to report a data breach within 72 hours — over 4,000 customers had their personal data exposed. For smaller hotels, the most common enforcement action involves cookie consent violations: the AP has issued warnings to hospitality businesses whose websites set tracking cookies from booking widgets before visitors gave consent.
Official resources
We run the same complete check on every website. The guides below highlight which issues come up most often for each type of business.
Guides for hotels & b&bs
Hotel Website Accessibility: EAA Booking Rules
Hotel booking systems need to work for everyone. Here's how to make your hotel website accessible and meet EAA requirements.
Google Maps Embed and GDPR: Three Compliant Solutions
Google Maps embeds send visitor IPs to Google without consent. Three GDPR-compliant alternatives: lazy load, static image, OpenStreetMap.
Cookie Banner Requirements Under EU Law (2026 Guide)
Cookie banner requirements in the EU 2026: reject equal to accept, no dark patterns, prior consent. EDPB Guidelines 05/2020 explained.
GDPR Compliance Checklist for Dutch Businesses (2026)
GDPR compliance checklist for Dutch businesses: 35 points covering privacy policy, cookie consent, data processors, retention and breach reporting.
EAA for Dutch SMBs: What ACM Now Enforces
European Accessibility Act (Richtlijn 2019/882) in force since 28 June 2025. What it requires, who is exempt and what ACM enforces in NL.
Website Security Checklist: 10 Things to Check Today
A practical security checklist for small business websites. 10 things you can check and fix today without technical expertise.
KVK Number on Your Website: Is It Required?
Dutch businesses must display their KVK number on their website. Here is where to put it and what else is required.
Dutch Hotel Website Accessibility: EAA Rules
Hotel websites and booking flows must comply with the EAA in the Netherlands. Accessibility requirements for room selection, checkout and property pages.
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